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Reviews from Real Customers:

“

EXTREMELY user-friendly! … It was very easy to get the flutes by mail and return them. The flutes I got for trial were both new and certified pre-owned, and I could not tell the difference. I never would have dreamed of doing such a purchase from across the country, but clearly FCNY is facile in this process :-) And.......they have an amazing selection! Go for it!

”
Elise R.
“

Tour de flute! I now have a wonderful instrument to call my own after a generous, at-home trial period and I couldn’t have asked for the process to be easier. 5-star service like this is exceedingly rare and a welcome stress-reliever to the process of such a financial commitment as a new instrument. I would recommend them to anyone and happily return for any needed supplies, accessories etc.

”
Ian M.
“

I am very grateful to resident flutist Lauren of the Flute Center of New York for her excellent service and for going the extra mile for me, answering my many questions quickly throughout the free flute and piccolo trial process and being attentive to my needs.The trial flutes and piccolos always shipped and arrived very fast at my house. It was a wonderful experience!!

”
Deborah
“

I recently worked with the Flute Center of New York for a set of flute trials to select a brand new, intermediate-level flute. I worked with Alex Xeros, Resident Flutist / Sales Manager, through the whole process. I truly cannot say enough good things about the customer service experience I had—it may have been the best I've had anywhere in my life! You have a new loyal customer!

”
Alyssa V.
“

Heard of this place through a couple of YouTubers, decided to give them a try when looking for a new piccolo. I did also do a flute trial a few years back and just none of them spoke to me, which is not the flute centers fault! Emily and the other staff were so helpful, answered all of my questions, and sent out 3 different trials while I was looking; appreciated the flexibility. Definitely recommend!

”
Noah M.
“

I honestly didn’t know that customer service like this existed anymore. The Flute Center of New York (in particular my contact Katie) was a wealth of knowledge and was not at all deterred by my lack of knowledge of what I needed(I was buying an intermediate flute for my young but talented flautist.) They listened, recommended, and over delivered in every way.

”
Melissa K.
“

Wholeheartedly recommend the Flute Center. From the helpful videos on the website to the flutists who help you on the phone, very happy with the whole trial process and the customer service along the way. Fast shipping and flutists on the phone to answer questions (if I want a slightly darker tone or I am interested in a thick-walled flute, what else do you have?) - along with trying out different flutes and head joints in my house to compare and contrast. A+ experience.

”
Claire S.
“

Definitely recommend them. My son is at UNC-School of the Arts, a high school conservatory. When he began 10th grade this August it was obvious he would need a new flute. The Flute Center of New York was a delight to work with. The staff was insanely patient through the process and encouraged and suggested different combinations. They made the experience seamless and trouble-free.

”
Jim K.
“

Fantastic customer service during our in home trial and subsequent purchase

”
Amber C.
“

We just purchased a new gold flute from FCNY. … FCNY listened to us and adjusted the flute to meet my daughter's expectation. We are happy to support FCNY as they really provide great service for the flute community.

”
Lily H.
“

Whether you are local to NYC or not, FCNY is a must-consider seller if you are in the market for any kind of flute, used or new, professional or beginner. They have such an exhaustive inventory that you really will have a hard time NOT finding the perfect instrument for you. I've ventured and trialed with various other sellers this past year, both large and small, but in the end I only made purchases with FCNY because of the extent of their inventory and ease of setting up trials. You don't have to take my word for it though, you'll soon find out for yourself I'm sure!

”
Suyeon O.
“

The Flute Center of NY has the absolute best team working for them. They are friendly, extremely helpful and beyond amazing. This shop is the place for all your flute needs! I honestly wish I could rate them 10000000 stars! Best flute shop in the world, hands down!

”
Taylor H.