Three or Free: Our COA Guarantee
Three or Free: Our COA Guarantee
All COA and COA+ repairs are guaranteed to be completed within 3 days of your repair appointment, or we will waive your repair fee.
Terms:
- The repair must be completed during the previously scheduled appointment time.
- The appointment must be booked and confirmed in advance.
- The instrument must be received by our team at least 24 hours before the scheduled appointment time.
- This guarantee only applies to COA and COA+ level repairs.
- Instruments that require repairs outside the scope of a COA or COA+ do not qualify for the refund or guarantee.
What is a COA?
Clean, Oil, Adjust (COA): $550
Clean, Oil, Adjust (COA) is the standard for flute repair, addressing necessary adjustments, playability, and preventative maintenance for the instrument. FCNY recommends that all flutes have a COA or COA+ performed every 12 months.
COA includes:
- Full disassembly of the mechanism (including removing pins)
- Cleaning & oiling the interior of the mechanism
- Adjustment of all pads to ensure proper seal
- Replacement of the headjoint cork
- Dip and light polish of the body to remove most body tarnish
- Up to 3 hours of labor. Additional labor is billed at hourly rate
- Up to 3 pads replaced. Additional pads beyond the first 3 are billed at 80 per pad
- All COA repairs are thoroughly play-tested by FCNY Resident Flutists and must meet rigorous performance standards.
- Note: COAs do not include a polish of the keys and mechanism, which is available for an additional fee (see below).
Premium Clean, Oil & Adjust (COA+): $725
The Premium Clean, Oil, Adjust (COA+) is Flute Center's premium COA service, addressing necessary adjustments, playability, and preventative maintenance for the instrument. FCNY recommends that all flutes have a COA or COA+ performed every 12 months.
The Premium COA+ includes:
- Up to 4 hours of labor (instead of the standard 3 hours)
- Up to 4 pads replaced (instead of the standard 3 pads)
- Small dent and scratch removal where possible
- Expedited service (rush fee included)
- All aspects of a standard COA:
- Full disassembly of the mechanism (including removing pins)
- Cleaning & oiling the interior of the mechanism
- Adjustment of all pads to ensure proper seal
- Replacement of the headjoint cork
- Dip and light polish of the body to remove most body tarnish
- Additional pads beyond the first 4 are billed at 80 per pad
- All COA repairs are thoroughly play-tested by FCNY Resident Flutists and must meet rigorous performance standards.
- Note: COAs do not include a polish of the keys and mechanism, which is available for an additional fee.