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Three or Free: Our COA Guarantee

Three or Free: Our COA Guarantee

All COA and COA+ repairs are guaranteed to be completed within 3 days of your repair appointment, or we will waive your repair fee.

Terms: 

  • The repair must be completed during the previously scheduled appointment time.
  • The appointment must be booked and confirmed in advance.
  • The instrument must be received by our team at least 24 hours before the scheduled appointment time.
  • This guarantee only applies to COA and COA+ level repairs.
  • Instruments that require repairs outside the scope of a COA or COA+ do not qualify for the refund or guarantee.
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What is a COA?

Clean, Oil, Adjust (COA): $675

Clean, Oil, Adjust (COA) is the standard for flute repair, addressing necessary adjustments, playability, and preventative maintenance for the instrument. The Flute Center recommends that all flutes have a COA or COA+ performed every 12 months.

COA includes:

  • Full disassembly of the mechanism (including removing pins)
  • Cleaning & oiling the interior of the mechanism
  • Adjustment of all pads to ensure proper seal
  • Replacement of the headjoint cork
  • Dip and light polish of the body to remove most body tarnish
  • Up to 3 hours of labor. Additional labor is billed at hourly rate
  • Up to 3 pads replaced. Additional pads beyond the first 3 are billed at $80 per pad
  • All COA repairs are thoroughly play-tested by Resident Flutists and must meet rigorous performance standards.
  • Note: COAs do not include a polish of the keys and mechanism, which is available for an additional fee (see below). 
  • Free Return Shipping on COA-level repairs or higher (see Repair Shipping Policy for more information)

Premium Clean, Oil & Adjust (COA+): $850

The Premium Clean, Oil, Adjust (COA+) is Flute Center's premium COA service, addressing necessary adjustments, playability, and preventative maintenance for the instrument. The Flute Center recommends that all flutes have a COA or COA+ performed every 12 months.

The Premium COA+ includes:

  • Up to 4 hours of labor (instead of the standard 3 hours)
  • Up to 4 pads replaced (instead of the standard 3 pads)
  • Small dent and scratch removal where possible
  • Expedited service (rush fee included)
  • All aspects of a standard COA:
  • Full disassembly of the mechanism (including removing pins)
  • Cleaning & oiling the interior of the mechanism
  • Adjustment of all pads to ensure proper seal
  • Replacement of the headjoint cork
  • Dip and light polish of the body to remove most body tarnish
  • Additional pads beyond the first 4 are billed at $80 per pad
  • All COA repairs are thoroughly play-tested by Resident Flutists and must meet rigorous performance standards.
  • Note: COAs do not include a polish of the keys and mechanism, which is available for an additional fee.
  • Free Return Shipping on COA-level repairs or higher (see Repair Shipping Policy for more information)

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